Privacy Policy

Last Updated: May 5, 2025

Welcome to Impressa Gifting (“we”, “our”, or “us”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or interact with our website https://impressagifting.com, a multi-vendor gifting marketplace. We are committed to protecting your privacy and ensuring transparency regarding your data.

1. Information We Collect

When you use the Impressa Gifting platform, we may collect the following categories of personal and non-personal information:

1.1. Information You Provide:

• Full name, email address, phone number
• Shipping and billing address
• Payment details (processed securely via third-party gateways)
• Profile and account information (for buyers and sellers)
• Communications, reviews, and inquiries submitted through the platform

1.2. Automatically Collected Information:

• IP address and device identifiers
• Browser type, version, and language
• Pages visited, time spent, clicks, and browsing patterns
• Cookies and tracking technologies (see Section 5)

2. How We Use Your Information

We use the information collected for various legitimate business purposes, including:

• To create and manage user accounts
• To process and fulfill orders and transactions
• To provide customer support and respond to inquiries
• To manage vendor relationships and marketplace listings
• To send transactional emails and updates
• To personalize the user experience and marketing efforts
• To prevent fraud, enhance security, and comply with legal obligations

3. How We Share Your Information

Your personal information may be shared with:

• Vendors/Sellers: To process and deliver your orders
• Service Providers: For payment processing, hosting, logistics, and marketing services
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In the case of a merger, acquisition, or sale of business assets

We do not sell or rent your personal data to third parties for marketing purposes.

4. Seller and Buyer Responsibilities

Both sellers and buyers are responsible for protecting their own account credentials and must not share login information with third parties. Sellers must comply with all applicable data protection laws when handling buyer information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and collect analytical data. You can adjust cookie settings in your browser at any time.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Track user behavior for improvements
• Marketing Cookies: Help us show relevant promotions (with consent)

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your information
• Object to or restrict certain data processing
• Withdraw consent where applicable
• Request data portability

To exercise your rights, contact us at support@impressagifting.com.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your information, including encryption, secure servers, and limited access protocols. However, no online system is completely secure, and users share information at their own risk.

8. Data Retention

We retain personal information for as long as necessary to:

• Fulfill orders and services
• Comply with legal, tax, and accounting obligations
• Resolve disputes or enforce our agreements

9. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies independently.

10. Children’s Privacy

Impressa Gifting does not knowingly collect or solicit data from individuals under the age of 18. If we learn that personal data from a child has been collected, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the platform implies acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

📧 Email: support@impressagifting.com
📍 Address: Sangam Vihar, New Delhi – 110062